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how do i reboot iphone4 when prompted to use usb cable connect to iTunes?
pkw51
Member

How do I reboot iPhone4 when prompted to use usb cable connection to iTunes?

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Re: how do i reboot iphone4 when prompted to use usb cable connect to iTunes?
soupcannon
Sr. Member

That's a new one on me I googled it and your question was the only match that wasn't restore related

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Re: how do i reboot iphone4 when prompted to use usb cable connect to iTunes?
vzw_customer_support
Customer Support

Hi pkw51! You can reboot the iPhone by pressing and holding the Home and Power keys at the same time until you see the Apple logo.

Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

Re: how do i reboot iphone4 when prompted to use usb cable connect to iTunes?
pkw51
Member

I may be asking incorrectly.  I did hold both keys down and abou 20 to 40 seconds the apple logo came on and then shortly the screen goes blank and nothing happens when i attempt any action.  I plugged it into my lap top where I have previously downloaded (pictures) and created an itunes account when I got the phone.  Nothing happened,  I thought it would prompt me to do something but no response appeared on the phone or the lap top.   A message appeared very briefly of a usb cable with an arrow pointng at the word itune.  I don't understand what it wants me to do.

Pauline <Personal information removed for privacy per the TOS>

Message was edited by: Verizon Moderator

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Re: how do i reboot iphone4 when prompted to use usb cable connect to iTunes?
Hopes
Member

You need to complete a force restore. Open iTunes, keep the USB plugged into the computer, then attach the iPhone to the other end of the cord WHILE holding down the home button at the same time. You will receive a prompt on the computer screen stating the it has detected the phone is in recovery mode. Release the home button. Then follow the prompts on the computer to restore the phone.

Re: how do i reboot iphone4 when prompted to use usb cable connect to iTunes?
SweetCarolina56

My phone is doing the same thing.Did this method work for you

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