i have talked to verizon and setup my sim and had them setup my international data plan.
however, i do not know what to do on my phone to enable me to access the web and email while i'm in hong kong.
i went to general > cellular ....
then, do i turn "cellular data" on or off?
do i turn on roaming on? >>>voice? data roaming?
I hope all is going well for you while you are traveling in China. I am sorry to hear that you are experiencing issues with your device but have no fear help is here! Provided below is a link to our global support website with some additional information regarding your devices use while in China http://bit.ly/R5Gl0x. In addition if you need to get in contact with our Global Support Team at 908-559-4899. I hope this information was helpful and I hope you have a great trip!
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