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how to remove anti pass code lock
RABAIL
Member

hi

my phone has now anti pass code lock. When i try to turn on the phone, there is a voice activated. And there is a passcode screen, but it does not seem to accept my passcode. It doesnt even say that i entered wrong code or anything. It just says aloud the number i am entering. Also, my phone is not sync with i-tunes or anything. Kindly help me out

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Re: how to remove anti pass code lock
vzw_customer_support
Customer Support

Hello RABAIL,  Let's give you back the key to unlock your phone!  Have you tried a soft reset of the device by holding the Power and Home keys until the device restarts?  If this was not successful I may suggest restoring the device through iTunes back to the factory settings.  Here is a link to complete a restore:  http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=39607  Please keep me updated on the status as I would be happy to help further. 

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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