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i phone 4
sassykats
Member

My iphone 4 will not turn on. When I plug it in it vibrates every 2 or 3 seconds and does not show if its charging or not. While it is plugged in it gets very hot. I have tried to hold the top and bottom button together also just hold the bottom button but it will not turn on still. Has anyone else had this problem and knows what to do???

Thanks

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Re: i phone 4
vzw_customer_support
Customer Support

Sassykats, I am sorry to hear about you phone! This does not sound normal! How long has this been an issue? Where you having any other issues w/ the phone prior to this? How long have you had the device? Do you have insurance on the account? If so, you can file a claim here: http://bit.ly/07CrqPK . Please give more details. We are here to help.

SammuelP
VZW Support

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