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iPhone 4 3G not working after ios7 update?
ryanc925
Member

My 3G isn't working for my iPhone 4.  No app access, no iphone to iphone text....

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Re: iPhone 4 3G not working after ios7 update?
vzw_customer_support
Customer Support

Oh no, ryanc925.
I regret that there are problems with your iPhone 4 since iOS 7. I'm sure you may have already tried to power it off/on, but I also want you to check some additional settings. What happens when you try to dial *228? Do you get an error message/recording?
Ensure airplane mode is disabled and then go to
Settings>Cellualar>Roaming>Voice and Data Roaming> Enable.
Please let me know how these steps work out for you.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: iPhone 4 3G not working after ios7 update?
ryanc925
Member

*228 works - it asks me to program my phone

Enabled data roaming...

It used to tell me that the iphone to iphone (blue) isn't working, now it's just text (green).

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Re: iPhone 4 3G not working after ios7 update?
vzw_customer_support
Customer Support

Thanks, ryanc.
If you do *228 option 2 that links your device to the closest towers.
Did the the 3G return after the data roaming was enabled?
Have you powered the phone off/on?
You can also check the iMessage settings to see if it is enabled or disabled http://vz.to/140ZYg2.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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