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iPhone 4 losing 3G signal all the time!
vr6pwr84
Member

Hi,

During the last 2 months my iPhone 4 has been losing 3G signal pretty much every time I try using anything involving data. I've done tons of research and none of the troubleshooting options has worked for me, I've tried:

-Resetting network settings

-Enable/disable data roaming

-Full restore with the latest firmware

-Re-programing and updating the phone via *228

The signal strength in my areas (DC & NYC) is always at full bars and the phone keeps dropping to the "o" symbol.

Is this a hardware issue? Apple replaced my phone (for an unrelated issue) back in June 2011 and I'm wondering if the phone they gave me is defective.

Thanks!

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Re: iPhone 4 losing 3G signal all the time!
gina7239
Sr. Member

Me too. It goes from 3G to 1x or 0. Noticed battery life not as good. Never used to really its more common now. Imessageing too.

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Re: iPhone 4 losing 3G signal all the time!
vr6pwr84
Member

Well, I gotta say... Verizon's twitter support is amazing!

I sent out a tweet linking to this thread and got an immediate response with a couple of troubleshooting suggestions. Still no luck so they just told me they will send a replacement phone right away...wow!

Fingers crossed to get this resolved.

Curious now, since the 32gb iPhone 4 is no longer available... I'm guessing I'll be getting a refurbished phone?

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Re: iPhone 4 losing 3G signal all the time!
gina7239
Sr. Member

They give you a refurb anyways. Wow I should ask too.

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Re: iPhone 4 losing 3G signal all the time!
alexz
Member

man iv been having the exact same issue for the past two months as well, its so annoying and im paying 110$ each month for my phone and i cant get what im paying for . i should try to tweet them right now and see how they can help.

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Re: iPhone 4 losing 3G signal all the time!
vzw_customer_support
Customer Support

Hello gina7239. That sounds like it would be frustrating. Allow me to assist you with your iPhone. Try resetting the network settings. Here is a link to assist you with resetting the settings: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47779 . Let us know if the issue persists. ^LA

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Re: iPhone 4 losing 3G signal all the time!
TyraPatata
Member

Hi! Does your phone have a case? That happened to my husband's iphone when he first got it. We thought he got a lemon, but then after researching the internet, one suggested that he put an iphone cover, and voila! Signal's never been interrupted since 🙂

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Re: iPhone 4 losing 3G signal all the time!
rina78
Member

HI,

I am having such a tough time getting used to this I Phone, I really hate it!  I had the first Droid Incredible and it worked great! Does anyone know how many days you can  exchange and replace your phone for another?  And what if you threw away the box it came in?  PLease help!

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Re: iPhone 4 losing 3G signal all the time!
vr6pwr84
Member

I feel I must give an update...

Received the replacement phone yesterday and so far it hasn't dropped the 3G signal... fingers crossed!

Re: iPhone 4 losing 3G signal all the time!
vr6pwr84
Member

yup... the phone had a case since day one.

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