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iPhone 4S Overheating
mcyr
Member

When I first got the 4S, it worked fine for a couple weeks then all the sudden it overheated one day at work while it was in my pocket and then didn't turn on for a few hours. Then, again today the same thing happened, twice, and I just got it to start working again after I restored it. Obviously the stores are closed right now so I was going to go in the morning. Would Verizon replace my iPhone or will I have to send it in?

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Re: iPhone 4S Overheating
soupcannon
Sr. Member

Vzw covers for one year, the apple store will also exchange under this warranty

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Re: iPhone 4S Overheating
gina7239
Sr. Member

Unless there's insurance like the vzw extended protection or AppleCare. AppleCare is 2yrs reg vzw insurance is as long as you don't remove it.

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Re: iPhone 4S Overheating
vzw_customer_support
Customer Support

Hello mcyr,  I am sorry that I have not been able to respond sooner!  Was your device been working well after you completed that last restore?  Are you still using the same device at this time?  It would be my pleasure to continue troubleshooting with you if needed.

Thank You,

YaleK_VZW
Follow us on Twitter @VZWsupport

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