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iPhone 4s not sending/recieving photos
Arianna
Member

Ok so I bought my 4s on friday and its absolutly amazing i love it. however it will not send or recieve photos. I was wondering if theres a certain setting i need to turn on for it to work?i am a first time smart phone owner so all of this is a little new to me. I have always had unlimited messaging so this shouldnt be an issue. this is also not the first time ive had difficulties upgrading a device with verizon. there always seems to be one bug that needs to be fixed when upgrading..any ideas? thanks for the help!

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Re: iPhone 4s not sending/recieving photos
soupcannon
Sr. Member

Make sure mms is turned on in message settings

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Re: iPhone 4s not sending/recieving photos
vzw_customer_support
Customer Support

Hello Arianna, 

We need to make sure that when you are changing phones it is as seamless as possible to you!  Did you get a chance to try what soupcannon suggested and turn on MMS? The exact steps to check would be Settings>Messages>MMS Messaging>ON.  If this did not work are your getting a specific error message when trying to send or receive messages?  Please feel free to reach out to me if additional support is still needed. 

Thank You,

YaleK_VZW
Follow us on Twitter @ VZWsupport

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Re: iPhone 4s not sending/recieving photos
deltaprincess4891

My phone just started to do the same thing. I have tried the steps above, but I still can't send or receive picture messages. I've had my phone for almost a month now. I may have to go into a verizon store and get a new phone.

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