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iPhone freezing
zachswifey123
Member

My iPhone has been freezing a lot. Especially when i'm on FaceTime. If I call someone, they can't hear me but I can hear them. I've only had my iPhone for 7 months. Will apple replace it? Thank you!

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Re: iPhone freezing
commonsense101
Sr. Member

freezing? iphone?

what?

double tap your home button see if you have a bunch of apps open.. if your facetime is lagging maybe your bandwith on your internet is being used up

I think this is the first time i've heard of a iphone freezing.. this should be interesting

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Re: iPhone freezing
zachswifey123
Member

Yes. It does it a lot. I only use my internet at home when I have wifi. I already double tap the icons and delete them as needed so it's not that.

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Re: iPhone freezing
vzw_customer_support
Customer Support

Hi zachswifey123!  This sounds frustrating, and I would love to assist!  Have there been any physical or liquid damages to your device?  Please soft reset the device.  http://bit.ly/T41uG2  If the problems persist after soft resetting the device, I suggest restoring to resolve.  http://bit.ly/N4azOg  Let me know how that works out for you.  Thanks!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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