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instant death
k2290
Member

my 4s was doing just fine until about 2130-2200 (9:30 P.M.- 10:00 P.M.) and then it is dead. I had over 50% battery life. I plugged it in with the wall plug, nothing happened. I waited 20 minutes. The battery charging icon didn't even come up. It still wouldn't power up. I put it on the iHome iPod docking base. It picked it up for less than five seconds. Nothing happened. Still couldn't turn it on. It has been +4hrs since it happened. Nothing has changed. My phone is honestly dead. It is less than 2 months old. I haven't even dropped the thing. No water has hit it. I am beyond angry. I don't want to waste my money on a new one. what about everything I have paid for on it? the pictures of my son? important things that I haven't gotten a chance to sync to my computer yet? I plan on going to the Verizon store where I bought this bloody phone. I want to know my options. has anyone else had this problem? if so, what was the solution? Did they replace your phone free of charge?

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Re: instant death
CharmingPhlsphr
Sr. Member

Something like this happened on my iPhone 4 after I jailbroke it. I don't know if you have tried, but try hold the home key and the power key for 15-20 seconds. It may just be frozen asleep.

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Re: instant death
gina7239
Sr. Member

Replace it over the phone or apple. They can replace what u need at apple or call Verizon tell them it's dead. Verizon will send u out one. You might get overnight shipping. Apple will give it to you right at the store. Mine was not taking to the iPhone today. Is there a different adapter for 4s then 4. I have the 4 adapter.

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Re: instant death
JoeL_VZW
Verizon Employee

Thank you to the community for your replies.

Hello k2290

The problems you are having with your iPhone are very upsetting. I know how important it is to have a working device. Let's get this fixed as soon as possible.

Please try to reset the device. Here's a link to the reset: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=47670

If the device won't power on and there is no physical or liquid damage to the device. It will be covered under the manufacturer's warranty. Please send me a DM with your name and mobile number, so we can go over your replacement options.

Thank you

JoeL_VZW

Please follow us on twitter @vzwsupport

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