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iphone 4 deactivation and activation
howard03
Member

My dad has recently bought me an iphone 4 from a pawn shop and was told that it was ready to be used. It is wiped clean of everything and is a Verizon iphone. But when I tried to call and set it up, I was told that it was still active on another account. Is there a way to deactivate off that account?

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Re: iphone 4 deactivation and activation
ttipgem
Sr. Member

No.  Take it back and get your money back.

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Re: iphone 4 deactivation and activation
vzw_customer_support
Customer Support

I'm so happy your dad was thinking of you and bought you an iPhone howard03. The phone you are trying to activate may have been reported lost or stolen on another persons account and given to that shop. I the advise provided by ttipgem is great. Your dad should return the phone because as long as its in our system, we wont be able to activate it without the consent of the person who owned it previously? Are you having issues with your current phone? If so, let us know what ph you have and what issues you're having. We can review your account for replacement options.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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