iphone 4 speakers not working
BSL1999
Newbie

i have an iphone 4 and the speakers have stopped working can i take it into a verizon store for service or replacement had it only 6 mos now

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Re: iphone 4 speakers not working
vzw_customer_support
Customer Service Rep

@BSL1999

This isn't the experience you should be having with your fairly new iPhone 4!  I would love the opportunity to try and resolve this for you.

When did this problem begin?  To clarify, is this happening while using the speakerphone feature only or is the earpiece speaker not working as well?  Does the phone sound the audio ringer?  If not, ensure the phone is not set to Silent Mode http://vz.to/11DDzyR.  Also check to make sure the "Do Not Disturb" http://vz.to/142uG4a setting is "Off".  I would also like for you to Soft Reset the device http://vz.to/11jpo29.  Let me know how these troubleshooting steps work out for you.  Thanks!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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