iphone 4s 3G data access?
zugbug
Newbie

Unable to access "cellular data network" all morning so far 7/19....whats' up

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Re: iphone 4s 3G data access?
soupcannon
Specialist - Level 1

Could be an outage in your area call customer service

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Re: iphone 4s 3G data access?
vzw_customer_support
Customer Service Rep

Good morning zugbug!

I understand the importance of having web access at all times.! In today’s society, it’s almost a necessity in order to stay productive! Rest assured that I am available to assist you with your data connectivity my friend! May I ask what city, state, and zip code are you in? Are you having voice issue also? Below are a few steps to try to get the data working.

• Toggle Airplane Mode on and off.
• Remove any battery management apps from the device.
• Verify that wi-fi is turned off in Settings.
• Confirm that Cellular Data is on. (Settings > General > Network > Cellular Data)
• Reboot the device.

If the steps above do not work then I would recommend performing a Restore using iTunes on a computer. If you need assistance with the restore process then please reply to this email as I am eager to help.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

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