We want you to be able to use your texts reliably, so let's figure out what's happening right away. Are you texting using iMessage or regular texts (are your sent messages blue or green)? What happens when you try to send a text? Can you use the internet on Safari when Wi-Fi is turned off? Check to make sure your Cellular Data is on in settings. Here's a link to steps to check http://vz.to/1KgnMjI .
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