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iphone won't sync
lemonyfreshness

I've had my iphone and other apple devices for years and am a fairly competent user and have never had a problem before with itunes.  Now, all of a sudden it won't sync.  The amount of available space differs on the phone and computer.  Phone says 9.1, computer says 3.2.  I already restored, nothing changed.  I already reset my phone, nothing changed.  The problem is with the music it says songs are there but then they don't play and just get skipped, then when I try to sync again it said sync complete but nothing on the phone changed.  Help would be greatly appreciated.

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Re: iphone won't sync
vzw_customer_support
Customer Support

Hi lemonyfreshness, so sorry to hear about this trouble you're experiencing with syncing your device with iTunes! Let's get to the bottom of this together.

Is your music the only thing missing from your syncing? Do you use iTunes Music Match or store the song files directly on your device? Which model iPhone are you using? Are you up to date with your software?

Keep us posted! We definitely wan to make sure this is resolved.

RuhtW_VZW
Follow us on twitter @VZWSupport

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