Hi ibeplato. I know you're excited about the announcement of the iPhone 5. Sorry about the delay in replying. We try to get to our forums as quick as possible, but it's usually not an immediate response. If you didn't already return your iPhone 4s within your 14 day return period, we do have a Trade-In Program at http://bit.ly/GGnDDC that you can use to get a Verizon Wireless gift card to use toward the purchase of new devices or your monthly statement.
I see your post also triggered lots of talk about the Return Policy, so I wanted to let everyone know there's more information available at http://bit.ly/IeiJI too.
I hope you're enjoying your new phone. We're here if you need us.
JenniferH_VZW
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