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locked SIM
boxley1
Member

I accidently locked my sim and I cant get it to unlock.. help!

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Re: locked SIM
vzw_customer_support
Customer Support

Hi there Boxley1!

Help is here! I hope you're already unlocked though. Just in case this ever happens again I want to let you know what we need to do!

Since you have a 4s (the process is different for a 5) we have to generate your PUK code!  Just reach out to us and we'll get you up and running in no time!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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Re: locked SIM
cherryobaby
Member

I accidentally locked my SIM too! I need to obtain a PUK code, but it seems there is no 24-7 costumer service for this kind if thing!

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Re: locked SIM
Ann154
Expert
Expert

Have you checked your online MyVerizon account yet to see if the option to get a PUK code is there?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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