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msn mail account not syncing with iPhone 4
jhawk70
Member

My msn email won't sync with my iPhone 4. It used to, but ever since the apple upgrade I've lost the ability to use my email through my phone. I can no longer send emails, look at emails that are moved to specific folders, or move emails to any folder (no folders are showing up except junk or trash).. I've uninstalled and reinstalled the mail and have gone to a Verizon store for assistance only to be told after an hour of them looking at it, that they had no clue how to help me. My email is completely useless on my phone and that is unacceptable. How can this be fixed?

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Re: msn mail account not syncing with iPhone 4
vzw_customer_support
Customer Support

Hi jhawk70,

I'm so sorry to hear about any trouble with getting your MSN account to work on your iPhone. I completely understand how frustrating that can be! I definitely want to make sure we can get you connected again.

Are you still on iOS6 or have you upgraded to iOS7? Are these the steps you're following: http://bit.ly/1mND5pF

Keep us posted on the details so we can get this squared away!

RuthW_VZW
Follow us on twitter @VZWSupport

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