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multiple people claim I called them, but I didn't, what does it mean?
appleiphone4s
Member

I've been getting numerous calls claiming that I called them but when I go back to my call history, I didn't call them ever.  What does this mean and is there a way to fix this?

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Re: multiple people claim I called them, but I didn't, what does it mean?
vzw_customer_support
Customer Support

That certainly is a conundrum! I want to help, appleiphone4s! So let me clarify, you do not have record in your phone, nor on your call logs online, that you called someone, however, they do? Correct? Could you explain a bit more about the calls they are getting? Do they pick up? What happens? Any message left? Do their call logs on the phone match what is showing online (http://bit.ly/xB4iTc) on the bill? It sounds like someone may be spoofing your number. This basically means that they are calling from another number, but using a program to make the call look like it's coming from your number. You can find out more information here http://www.fcc.gov/guides/caller-id-and-spoofing.

There really isn't any way to prevent this from happening. You always have the option of changing your number online to prevent these occurances. Please reach out if you have any other questions.

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

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