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my iphone 4 is sending duplicate texts
nana4jjhla
Member

People are telling me I am sending them duplicate texts but I wasn't aware this was happening. I have the updated software and have also deleted old texts. I have also tried turning off and it is still happening.

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Re: my iphone 4 is sending duplicate texts
vzw_customer_support
Customer Support

Well that does not sound like fun, nana4jjhla! Does this happen with all users that you text? Try to delete the text message thread completely. Go to settings > general > reset > reset network settings. Also try to text while device is using cellular data rather WiFi.

Let us know if the issue persists.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: my iphone 4 is sending duplicate texts
vzw_customer_support
Customer Support

Well that does not sound like fun, nana4jjhla! Does this happen with all users that you text? Try to delete the text message thread completely. Go to settings > general > reset > reset network settings. Also try to text while device is using cellular data rather WiFi.

Let us know if the issue persists.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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