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my iphone will only turn on when it is plugged in and will not connect to the network. Just keeps searching
cgyursco
Newbie
‎05-12-2014 02:29 PM

my iphone will only turn on when it is plugged in and will not connect to the network.  Just keeps searching

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Re: my iphone will only turn on when it is plugged in and will not connect to the network.  Just keeps searching
vzw_customer_support
Customer Service Rep
‎05-14-2014 02:35 PM

Hello cgyursco,

I'd be happy to help you get your phone connecting again! When did you start having issues with it? It sounds like you're having both power issues, and network issues. Are you searching for cell signal, or WiFi signal, or both?

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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