no service!!!

[pembrokegetacar]

I just got it back, anyone know what happened?     

[Brock1606]

My service is back in FL.

[pembrokegetacar]

I would still switch, why is there no announcement acknowledgement on Verizon's behalf of this service outage?     

[TomZaloga]

I'm switching.  There is no reason for a five hour nationwide system failure nor any explanation/apology as to its cause.  Never had this problem with other carriers.  Who knows when this will randomly happen again?

[ljspa]

its funny not..;look at the support page now the customer service reps are answering others questions about random things but no one has answered aNy about the outage

disgusting

[Ann154]

There was a national outage for prepaid customers on Oct 22, 2013.

As for the reps, they reply to unanswered question approx two or more days after the original post was created.  This is to give the community members a chance to answer first.  The posts you were seeing them reply to on that day had been on the community for some timer already.