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no sound on phone calls
lesylaz
Member

My phone no longer transmits sound during phone calls placed by me. Calls to me work just fine.

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Re: no sound on phone calls
Weth
Sr. Leader

Any drop or water damage recently or in the past? Sometimes these can take a while to manifest. Does it work if you plug in headphones with a microphone? That should be the next diagnostic step.

Re: no sound on phone calls
vzw_customer_support
Customer Support

Leslie, that is very odd. I would be frustrated if it were me. Here is what I am thinking, If it were the microphone the sound wouldn't work at all. Do you have your bluetooth turned on? Does this happen everywhere? Have you dropped your phone or any phone damage on your device? Let's solve this mystery and get you all set.
CheriS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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