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not receiving texts
BrittTaylor12
Member

I have the iphone 4 and am not receiving SOME text messages! please help already did the *228

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Re: not receiving texts
vzw_customer_support
Customer Support

BrittTaylor12,

Help is here! We want you to receive all of your messages! Let's get this fixed immediately. The messages that you are not receiving are they from the same person? If so, please delete the message thread>then have the person resend another message. Are these IMessages(blue) or Network messages(green)? If these are Network messages, please go to settings>general>reset>reset network settings. Hope this helps!

Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

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