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not seeing text messages on the messages screen here??
SOMEONE_45
Member

I have both a samsung galaxy s3, and an iphone 4...  The samsung, the text messages show up perfectly when i goto the my verizon/my messaging section of this website.  However, the Iphone does not show any messages except the ones from my samsung.  Is there something that needs to be done on the iphone to see these messages on my computer? 

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Re: not seeing text messages on the messages screen here??
vzw_customer_support
Customer Support

Thanks for taking the time to reach out! I'd love to provide some insight towards the missing messages. On the iPhone, are you using iMessage? If you're using iMessage these messages will not appear on My Verizon. These messages are sent through Apple's servers and would not count towards your message balance. These messages can only be sent and receive from iOS and Mac products.

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: not seeing text messages on the messages screen here??
vzw_customer_support
Customer Support

Thanks for taking the time to reach out! I'd love to provide some insight towards the missing messages. On the iPhone, are you using iMessage? If you're using iMessage these messages will not appear on My Verizon. These messages are sent through Apple's servers and would not count towards your message balance. These messages can only be sent and receive from iOS and Mac products.

YosefT_VZW
Follow us on Twitter @VZWSupport

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