I have recently changed my password on my I phone 4S and am now unable to open my mail. It does not recognize the password, both old or new. Please help....
Hey there russellryan,
I am sorry to hear about the issues you are having with opening mail up on your 4s. I know how convenient it is to receive e-mails on your phone and I absolutely want to make sure that we get you back up and running.
May I ask what kind of e-mail are you using? Are you able to log in on the computer using the new password?
One thing I want you to try is to remove the e-mail address,http://vz.to/Sr5MIb. After you remove it I want you to go ahead and re add the e-mail address,http://vz.to/QrbyKa.
Let us know if the e-mails start to flow in again.
NickB_VZW
VZWSupport
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