phone is searching...cannot text, make or receive calls

[wesleyjww]

I have powered off and back on and it's still doing the same thing. I have an unlimited data plan, but cannot get onto the internet either. However, I can connect to the wifi at my work and am receiving emails and can get online. Still cannot text, make or receive calls.

[wesleyjww]

oh and it didn't start until I completed a software update this morning.

[BevHillsG]

I've done the same thing. Mine isn't working either. Wondering how to fix it.

[shortymiller]

Were you able to resolve this issue?  Mine did the exact same thing 3 weeks ago.  Took it into the Diamond Wireless Premier Provider Kiosk where I had purchased and signed up...after powering down, going to plane mode and trying a reset - nothing happened.  They sent a new one to me and alas after another week...same thing.  They're sending another one - I'm tired of this happening.