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I have powered off and back on and it's still doing the same thing. I have an unlimited data plan, but cannot get onto the internet either. However, I can connect to the wifi at my work and am receiving emails and can get online. Still cannot text, make or receive calls.
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oh and it didn't start until I completed a software update this morning.
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I've done the same thing. Mine isn't working either. Wondering how to fix it.
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Were you able to resolve this issue? Mine did the exact same thing 3 weeks ago. Took it into the Diamond Wireless Premier Provider Kiosk where I had purchased and signed up...after powering down, going to plane mode and trying a reset - nothing happened. They sent a new one to me and alas after another week...same thing. They're sending another one - I'm tired of this happening.