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phone was working three minutes ago, not it is completely black. When I put the charger on it, it does nothing. I can't see anything. Ive tried to hit the on off button, nothing, holding down the button on the bottom does nothing. Help please
jmprgr1
Member

phone was working three minutes ago, not it is completely black. When I put the charger on it, it does nothing. I can't see anything. Ive tried to hit the on off button, nothing, holding down the button on the bottom does nothing. Help please

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Re: phone was working three minutes ago, not it is completely black. When I put the charger on it, it does nothing. I can't see anything. Ive tried to hit the on off button, nothing, holding down the button on the bottom does nothing. Help please
Ptmc518
Novice

First you can try to force reboot your phone.  To do this:

1. Hold down the sleep/wake button and home button simultaneously.

2. Let go when the Apple logo appears and the iPhone is booting up.

If that doesn't work, you might need to hook the phone up to your computer and do a full restore through iTunes.

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