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photo download
joyjoy40
Member

How do I download files from the I-phone to my HP computer?  Is there an app I must use?  I naively assumed I could just connect the two devices, but clearly more is needed.

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Re: photo download
vzw_customer_support
Customer Support

Hi joyjoy40

That's a great question! I can help! Do you have iTunes installed on your computer? How are connecting the two devices? Are you using  bluetooth, wifi or USB? You will need iTunes for the transfer via USB. Here's a great link to help you sync your two devices: http://support.apple.com/kb/ht1386

Please let me know if you run into any issues.
Thank you

JoeL_VZW
Please follow us on twitter @vzwsupport

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