Received a new iPhone 4S today (was previously on Droid). I followed the steps to activate it and I can make/receive calls and texts, and do everything else when I'm on Wifi. When I'm not on Wifi though, I cannot connect to the internet or email. It tells me it could not activate cellular data network.
I have tried hard and soft resets, toggling airplane mode, etc. nothing works. when i dial *228 with data roaming enabled, it hangs up on me.
i called tech support but they lady texted me another tech support number to call from another device, which I cannot do since this is my only device.
Would be nice to know if you got this figured out. I would presume that by now you probably did. If you aren't near a Verizon store, maybe a friend would let you use their phone to place the call to the # you were given. Its usually better to use a different # to call if you need tech support since they may ask you to do things with your phone that you can't do while you are talking on it.