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poor call quality
tchu
Member

I'm having problems with my new Iphone 4s. It appears that when I talk to someone on the phone, the call cuts in and out. The signal level is fairly high 4 out 5. Any idea ?

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Re: poor call quality
vzw_customer_support
Customer Support

tchu, we don't want this to be a problem for you. We recommend that you reset the network on your device. Click http://vz.to/1cXH7GT  for the steps. Once you've reset the network on your device, you will need to power your iPhone off/on to soft reset it. Meanwhile, we can check your service area to verify any issues there. What's your zip code?

LasinaH_VZW
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