Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
poor pre-paid coverage- now I can't make a call while roaming
zugbtar
Member

I'm currently using the pre-paid service and it's terrible.  First issue is up to a month ago the only way I could make a phone call while roaming was to enter the number then a recording would come on telling me to re-enter the 10 digit phone number- then it would ring through.  So effectively I had to dial the number twice and know the number so I could re-enter it a second time.  Who remembers numbers these days:)  I went on an extended trip in which I didn't use my phone and upon return when I try to dial a number while roaming I get a recording telling me the number is the number is not in service.  So I have a phone that I can only use in a Verizon service area, what's the deal?  Thanks in advance.

Labels (1)
0 Likes
Re: poor pre-paid coverage- now I can't make a call while roaming
vzw_customer_support
Customer Support

We are dedicated to offering you the right coverage and support you need, zugbtar. Best to discuss coverage and network provisioning with our Prepaid Specialists at 888-294-6804.
YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes