Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
"Could Not Activate Cellular Data Network" HELP!!
bigmamasquats
Member

Woke up this morning & my iphone is having some issues. It will not get my emails, check facebook or any other apps that use cell data, or send texts (SMS or imessages). I can make & receive calls but no voicemails.

I have done a restart, soft reset, and reset the cellular date. When I connect to Wi-Fi it works fine. My bills are paid and the other iphone on the plan is working fine.

Please help!

Thanks!

T

Labels (1)
0 Likes
Re: "Could Not Activate Cellular Data Network" HELP!!
soupcannon
Sr. Member

Possibly a data outage

0 Likes
Re: "Could Not Activate Cellular Data Network" HELP!!
gina7239
Sr. Member

Do you have roaming on and have you done *228. Mine has trouble but other iPhones in our house doesent sometimes. Mine temp goes 3G and the all sudden goes back to 1x or the message you got. They say could be antenna if no outage.

0 Likes
Re: "Could Not Activate Cellular Data Network" HELP!!
gina7239
Sr. Member

Before last week it was 3G all time and others are fine.

0 Likes
Re: "Could Not Activate Cellular Data Network" HELP!!
gina7239
Sr. Member

SMS doesent need data. I had tech look settings so they changed one for optimal service.

0 Likes
Re: "Could Not Activate Cellular Data Network" HELP!!
vzw_customer_support
Customer Support

That doesn't sound like fun bigmamasquats! Are you still having difficulties? Was this happening only in one location? Was it indoors or outside? Did you try to restore the device with iTunes? I have attached a helpful link. Please let us know if you still are having difficulties. bit.ly/f2OMMN

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

0 Likes
Re: "Could Not Activate Cellular Data Network" HELP!!
musicfreak110
Member

I'm having the same issue too! it happens anywhere for me and ive reset my phone did a network reset and even took the sim out and made sure it was in staright, i've also done the *228 to update it and its frustrating

0 Likes
Re: "Could Not Activate Cellular Data Network" HELP!!
vzw_customer_support
Customer Support

Hi musicfreak110,

It sounds like you've been working hard to get your phone up and working. With everything you've mentioned that you've tried, I would suggest following the steps in this Apple article  http://www.apple.com/support/iphone/assistant/phone, which will also go all the way through a restore of the phone if needed as a final step. When all else fails, the restore certainly does the trick to resolve many issues on the iPhone.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

0 Likes