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replacing Iphone 4
Jevans21
Member

I have had my iPhone 4 for under a year and it now has a cracked screen. I was wondering if this is covered and if i could get a new phone for a discounted rate?

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Re: replacing Iphone 4
Ann154
MVP MVP
MVP

Is a cracked screen covered under warranty? Answer = No.

Can a phone be purchased at a discounted rate? Answer = only when you are eligible for an upgrade. Otherwise, no.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: replacing Iphone 4
vzw_customer_support
Customer Support

@Jevans21
A cracked screen on your iPhone is not cool!  Do you have insurance coverage for your iPhone device?  If so, file a claim here: http://bit.ly/07CrqPK.  Are you eligible to upgrade?  Check out some of our latest and greatest devices here: http://bit.ly/PuU3GQ.  Thanks!  ^AT

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