Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
restoring contacts with backup assist
K_Macgyver
Member

I was traveling in Europe for 3 months and each of the three countries I was in I got a new SIM card.  Verizon unlocked my phone before I left.  Now that I'm back in the US with my Verizon SIM card back in my phone, the majority of my contacts are gone.  How do I get them back?  I do have Backup Assist.  Thanks!

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: restoring contacts with backup assist
vzw_customer_support
Customer Support

How strange for your contacts to disappear, K.Macgyver. Since you have indicated that you have Backup Assistant, have you tried logging in to the following link to check if your contacts are saved or in the trash: http://vz.to/1ktHqet If your contacts are not here, have you previously backed up your phone using iTunes or iCloud? Performing a restore from a previous back up would bring back the contacts that were saved at the last back up.

AndreaS_VZW
Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: restoring contacts with backup assist
vzw_customer_support
Customer Support

How strange for your contacts to disappear, K.Macgyver. Since you have indicated that you have Backup Assistant, have you tried logging in to the following link to check if your contacts are saved or in the trash: http://vz.to/1ktHqet If your contacts are not here, have you previously backed up your phone using iTunes or iCloud? Performing a restore from a previous back up would bring back the contacts that were saved at the last back up.

AndreaS_VZW
Follow us on Twitter @VZWSupport

View solution in original post

0 Likes