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text message colors?
starwood2000
Enthusiast - Level 2
‎09-23-2012 03:58 AM

Since I upgraded to ios6 my text messages stay green even if I'm texting someone with an iphone.  How do I fix this?  Do I need to do a system reset?

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Re: text message colors?
starwood2000
Enthusiast - Level 2
‎09-23-2012 08:43 AM

Thank you

I finally figured out that imessages has to be activated AND MMS needs to be on.

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Re: text message colors?
Ann154
Community Leader
Community Leader
‎09-23-2012 04:57 AM

What color are you expecting them to be? Did you turn imessage on or off? Maybe they haven't turned imessage on in their phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: text message colors?
starwood2000
Enthusiast - Level 2
‎09-23-2012 05:24 AM

It should be blue when I text someone with an iphone and green for others.  They are all green now.  Imessage is off.

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Re: text message colors?
Ann154
Community Leader
Community Leader
‎09-23-2012 05:41 AM

If they are supposed to be blue with imessage turned on then maybe you should turn it back ON.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: text message colors?
starwood2000
Enthusiast - Level 2
‎09-23-2012 06:28 AM

No it is supposed to be blue with imessages off.  You are not being helpful you are being very condescending.

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Re: text message colors?
Spiral
Master - Level 1
‎09-23-2012 06:53 AM

My guess is that the iMessage system is down.  Apple has said this would happen occasionally and probably overloaded with all the new phones/accounts being added.

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Re: text message colors?
starwood2000
Enthusiast - Level 2
‎09-23-2012 08:43 AM

Thank you

I finally figured out that imessages has to be activated AND MMS needs to be on.

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