Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
the "myverizon" icon has disappeared from the main screen on my iphone...
fastfixitmom
Member

after a recent software upgrade, the "my Verizon" icon/app disappeared from the home screen on my iphone 4. Now I have to go use safari and type it in to get to verizon, and it is sooooo small that I cant even read it. how do I get it back

Labels (1)
Re: the "myverizon" icon has disappeared from the main screen on my iphone...
vzw_customer_support
Customer Support

fastfixitmom,

Oh no, that's not good let's ensure you have access to your My Verizon application so you can manage your account. Have you tried to uninstall it and reinstall the application? Does it disappear and reappear in a folder or where does it go? Are you closing out your applications or recently powered off your device?

KarenC_VZW
Follow us on Twitter @VZWSupport

0 Likes