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tried to turn off voice command after activating to play music, could not turn off, please advise
rice87
Newbie
‎09-02-2012 08:01 AM

tried to turn off voice command after starting a music command, could not turn off, please advise.

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Re: tried to turn off voice command after activating to play music, could not turn off, please advise
gina7239
Specialist - Level 2
‎09-03-2012 05:02 AM

If you don't hold down the home key it won't be used.

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Re: tried to turn off voice command after activating to play music, could not turn off, please advise
vzw_customer_support
Customer Service Rep
‎09-17-2012 02:30 PM

Hi rice87,

I can understand how the voice command and music can be conflicting. We certainly want to make sure that you phone is working properly. Can you please update us as to the other suggestion? Did it work? If not, could you elaborate more on the situation and we can see if we can work further.

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

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