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why has it stopped receiving and sending email?
boldlygoer
Member

Out of nowhere came the message "Cannot send or receive emails.  Incorrect username or password."  They were sending and receiving before the message and I made no changes.

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Re: why has it stopped receiving and sending email?
vzw_customer_support
Customer Support

Boldlygoer, thank you for bringing this to our attention and I know how important email communication is these days. Let's take a look and see what's causing these issues with your email. Please go into the email settings and confirm the user name and password is correct. http://vz.to/1QmOcQa


GersonG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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