Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
why is my screen black
iamgjn
Member

why is my screen black and my phone locked out?

Labels (1)
0 Likes
Re: why is my screen black
vzw_customer_support
Customer Support

Not much that can be done with a dark screen. Let's see what we can do to get your 4s working properly, iamgjn. This is very basic, but have you tried just holding down the power button and home keys simultaneously, until your phone restarts? With regards to the lock out, did you have password protection services set up on your 4s?

NicandroN_VZW

Follow us on twitter @VZWSupport

0 Likes