following is the original post I placed on the community support board:
ever since the last security upgrade from Apple I have gotten no bars at
work... previously I had 2-3 bars on average. maybe not related to the
security upgrade, but seems a high coincidence. phone works fine in other
locations, just this one spot now is a dead zone.
I was unable to log back in to the community support board to reply.
The first customer service rep asked if I have cycled power on the phone.
Yes, I have.
The rep also asked if the outage was in multiple locations or just that
one. The answer is it is only at that one spot.
My primary question/concern is that I have previously had adequate coverage
at that spot. Also, there are many times that I will have 3 bars and then
without moving at all, not moving the phone or moving myself or moving
anything around the phone, all of a sudden it drops to zero bars and stays
This problem started immediately after I upgraded the software a few weeks
ago. Before that, I had no coverage problems at work and the network didn't
drop off without notice.
I use my 3G connection exclusively at work because wifi is not available.
Please provide any advice on how I can improve the reception on my phone.