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1X or "No Service"
ttaulbee
Member

I actually have "No Service" or 1X more than I have service. I cannot access data, make calls or text. I can only get data if I'm in a WI-FI area. Any ideas?

Labels (1)
1 Solution

Correct Answers
Re: 1X or "No Service"
MiiHere
Leader

Outages are being reported in the North Carolina area, is that where you are located?

View solution in original post

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Re: 1X or "No Service"
beknbud
Member

I can't either

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Re: 1X or "No Service"
MiiHere
Leader

Outages are being reported in the North Carolina area, is that where you are located?

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Re: 1X or "No Service"
beknbud
Member

Yes

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Re: 1X or "No Service"
beknbud
Member

Location nc

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Re: 1X or "No Service"
beknbud
Member

I can't even chat with verizon

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Re: 1X or "No Service"
ttaulbee
Member

No. Cincinnati.

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Re: 1X or "No Service"
Maor
Member

I am having issues after attempting to backing up my I phone 5s, it updated to a 8.4. and then message I tunes 310 flashed on screen and the only thing displaying on frozen screens is a picture of i tunes, up right arrow and cord .  Im stuck.  Any ideas?

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Re: 1X or "No Service"
vzw_customer_support
Customer Support

Help is right here for you beknbud. We are committed to having your service restored in your area. May I ask what zip code are you in? Are you having issues indoor, outdoors, or both? Can we assume that there isn't any physical/liquid damage on your device? As you share the details then we can troubleshoot together.


ArnettH_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: 1X or "No Service"
vzw_customer_support
Customer Support

Maor, we don't want this to be an ongoing issue for you. Did you complete the software update on your device? Let's make sure that this isn't a memory capacity issue. You will need to clear up memory in order to retrieve that update. Try deleting all unwanted applications, call logs, text messages, e-mails, and pictures/videos. Power the device off/on to soft reset and attempt to download the update again. Keep us posted.



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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