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5 upgraded with basic line DOES NOT HAVE TO BE ACTIVATED on basic line first
Schnauzer
Member

Called after the 5 arrived. A rep said I first need to activate on original line and go through a switch but I needed the basic phone. So off I went to get the basic phone from my mother-in-law. Got back home and called again. Got a rep who said she could do it without having to do anything with the basic phone.  No problem but I did have to connect the 5 to my WiFi network to get into Apple.

My 5 is now on my line replacing a 4S and still unlimited. Since I did not have to activate the 5 on the basic phone, the data package for the basic phone upgrade was not activated.

There was almost no wait time to get a rep. Incredible.

If at first you get a clueless rep, hang up and try again.

I can now switch my 4S to my wife's line without the need to call.

I must be dreaming.

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Re: 5 upgraded with basic line DOES NOT HAVE TO BE ACTIVATED on basic line first
radnj1972
Novice

Congrats. I also spent numerous cycles trying to get someone that could help me and I gave up and activated on my own thru the web site and the nano sim and had no issues!

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