5C does not charge unless the cable is physically held down on the port

[lisagre1]

When plugged in, the phone does not charge unless the cable is held down in the port in a particular position. 

[vzw_customer_support]

Let's get you charged up! When did this start happening? Have you updated your software lately?

NicholeKKKKK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!