Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
5C fried
Snappy22
Member

5C crashed after update and will not reboot. I have nothing. Cannot restore with iTunes either.  It is totally fried. Now what?

Labels (1)
0 Likes
Re: 5C fried
vzw_customer_support
Customer Support

Snappy22,

Oh no! Let's get this phone up and running for you! It's recommended to try a quick reset of the phone, when this happens. Click here for steps http://vz.to/1DlfBN4 Please be sure to scroll down to the Reset Method section, as currently you are not able to turn on your device.

SandyS_VZW
Follow us on Twitter @VZWSupport

0 Likes