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Activation Problem
joest16
Newbie
‎09-21-2012 06:39 PM

I received my iPhone 5 today but am having problems activating it. I get the Waiting for activation this may take some time on the home page but it has been there for over 2 hours. How long did it take everyone elses to activate? I tried a few times before I let it sit and a few times it said Activation not complete and contact if continues. thanks for any help

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Re: Activation Problem
bct1984
Newbie
‎09-21-2012 06:51 PM

I had same issue, even called VZW. I simply had to reboot the phone and it was good to go.

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Re: Activation Problem
joest16
Newbie
‎09-21-2012 06:55 PM

i rebooted and same thing, keeps staying on waiting for activation

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Re: Activation Problem
beebe79
Newbie
‎09-21-2012 09:11 PM

I'm still having the same issue. Have rebooted multiple times. Actually this is on the second phone. First one activated no problem, but have not been able to activate the second.

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Re: Activation Problem
anthonyb861
Contributor - Level 2
‎09-21-2012 10:34 PM

Mines activated like a charm wonder why you guys are having trouble ...

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Re: Activation Problem
vzw_customer_support
Customer Service Rep
‎09-27-2012 03:03 PM

Hi Joest16!

Oh my! I know what a bummer it is to have a new phone that will not activate. Let's get this fixed. What happens when the device attempts to activate? Are you receiving any error message? Was this device ordered or upgraded under a different mobile number? Let me know.

Thanks,
Pamelaf_vzw

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