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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Active Promotions, Ringback Tones
workingman
Novice

My account says i got a ringtone free for 1 month, anybody have this happen to them? When i call customer service, they told me i got charged for $.99, Will they credit me that, on my next billing?

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Active Promotions, Ringback Tones
Ann154
Expert
Expert

Which is it?  Do you have a "RINGTONE" or a "RINGBACK" tone free for a month.  Those are two different things.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Active Promotions, Ringback Tones
workingman
Novice

It is a ringback tone, Does Verizon have promotions, for a free ringback tone?

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Re: Active Promotions, Ringback Tones
Ann154
Expert
Expert

It is possible, but I don't follow those particular promotions as I don't use them.  Ringback tones can only be purchased and managed through your MyVerizon account online.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Active Promotions, Ringback Tones
workingman
Novice

Ok, Thanks for the reply. I got this ringback tone for Christmas, just to try it. i will probably delete it when the holidays are over.

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Re: Active Promotions, Ringback Tones
tikibar1
Sr. Leader
Sr. Leader

Be sure to cancel the ringback feature as well.  You're charged $0.99 per month whether you use a ringback tone or not as long as the feature is active.

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Re: Active Promotions, Ringback Tones
workingman
Novice

Thanks for the Valuable Info!

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Re: Active Promotions, Ringback Tones
gina7239
Sr. Member

Not likely since there's a monthly access to use ringback tones in general of .99

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