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Adding to an existing account
laureigh1
Member

I am trying to add 2 iphone5c to my existing account and it keeps trying to start a new account. I have done chats and I am not getting away

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Re: Adding to an existing account
vzw_customer_support
Customer Support

Hi Laureigh1
I'm sorry your having difficulties purchasing a new device. Let's dive into this and get this addressed! Are you logged in at www.verizonwireless.com/myverizon ? Is the line eligible to upgrade? Please accept my request and follow me and send me a private message with your name and mobile number. I will review the account and get this fixed.


JoeL_VZW

Please follow us on twitter @vzwsupport

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Re: Adding to an existing account
laureigh1
Member

I have gotten straight out.  Thank you

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Re: Adding to an existing account
vzw_customer_support
Customer Support

That's great news, laureigh1!

TamaraH_VZW
Follow us on Twitter @VZWSupport

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