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Adding to an existing account
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I am trying to add 2 iphone5c to my existing account and it keeps trying to start a new account. I have done chats and I am not getting away
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Re: Adding to an existing account
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Hi Laureigh1
I'm sorry your having difficulties purchasing a new device. Let's dive into this and get this addressed! Are you logged in at www.verizonwireless.com/myverizon ? Is the line eligible to upgrade? Please accept my request and follow me and send me a private message with your name and mobile number. I will review the account and get this fixed.
JoeL_VZW
Please follow us on twitter @vzwsupport
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I have gotten straight out. Thank you
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That's great news, laureigh1!
TamaraH_VZW
Follow us on Twitter @VZWSupport