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All phones on my account are ringing anytime someone calls. Why?
demt1298
Member

I have 4 phones at my house that are on my account. We are all on the same wireless. When one gets a call, they are all ringing right now. Do we have a setting wrong?

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Re: All phones on my account are ringing anytime someone calls. Why?
vzw_customer_support
Customer Support

Hello demt1298!

I can help find out what's going on with your account. Do you happen to have all iPhones at your house? With the new iOS update, all devices logged into the same Apple ID are able to receive the same calls. If your devices are all logged in with the same Apple ID, we recommend logging out, and creating individual Apple ID's for each individual user.

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: All phones on my account are ringing anytime someone calls. Why?
vzw_customer_support
Customer Support

Hello demt1298!

I can help find out what's going on with your account. Do you happen to have all iPhones at your house? With the new iOS update, all devices logged into the same Apple ID are able to receive the same calls. If your devices are all logged in with the same Apple ID, we recommend logging out, and creating individual Apple ID's for each individual user.

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: All phones on my account are ringing anytime someone calls. Why?
Not applicable

Go into settings-facetime

Turn off the iPhone cellular calls on the devices you don't want to ring.

This is from Apples knowledge base.

Good Luck

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